Pest Control Questions, Answered

It depends on the pests, the size of your property, and whether you want a one-time treatment or ongoing protection. Your technician inspects first and gives you the price before any work starts. Most homeowners choose our Quarterly plan, which covers ants, spiders, crawling pests, seasonal invaders and active wasp nests with four visits a year.

Yes. Inspections and estimates are always free, with no diagnostic fee and no obligation to book. Estimates stay good for 30 days. If you’d rather talk it through first, call us and we’ll answer your questions.

For bed bugs, cockroaches, mice and rats, wildlife, termites and commercial properties, the price depends on what we find. We book a free inspection, often same-day or next-day, and you get a written quote before any work starts.

No. There is no missed-appointment or rescheduling fee for standard jobs. A day’s notice helps us give the slot to someone else.

A one-time treatment may be right for an isolated pest problem. The Quarterly plan is usually a better fit when pests come back each season, several pests are present, or you want year-round protection. Compare the plans side by side.

Four scheduled services a year, seasonal inspections, targeted exterior treatments, interior treatment when needed, a service report after each visit, and unlimited callbacks for covered pests between visits. Active wasp and hornet nests are included, even when we have to open a wall to reach one.

Ants (including carpenter ants), spiders, centipedes, millipedes, earwigs, crickets, silverfish, springtails, sow bugs, pill bugs, stink bugs, boxelder bugs, cluster flies, pantry pests, drain flies, wood roaches, and active wasp, hornet and carpenter bee nests.

Mice and rats, termites, bed bugs, German cockroaches, mosquitoes, ticks and fleas need their own programs. Ask about rodent control, termite treatment, bed bug treatment or the mosquito and tick plan.

We treat through spring, summer and fall. The program is 8 scheduled treatments, each aimed at the shrubs, fence lines, shaded areas and wooded edges where mosquitoes and ticks rest. You pay after each visit and can cancel the rest at any time. See the seasonal plan.

Yes. The Special Event Spray is one inspection of the event area and one targeted mosquito and tick treatment before your event. We time it to the weather and your setup. We can do yards, wedding venues, farms and other outdoor event spaces.

Yes, and it depends on the plan.

Quarterly plan: if a covered pest comes back between visits, we come back to inspect and retreat at no extra charge.

One-time treatment: most pests carry a 60-day warranty. If the same pest comes back in the treated area, we retreat it free.

Mosquito and tick plan: if activity keeps up, we reassess the yard within 14 days at no charge.

Wildlife: the entry points we repair and seal carry a 1-year warranty.

Call us. We schedule a callback, usually within 3 business days, to inspect and retreat the affected area at no charge while your plan is active. There is no limit on callbacks for covered pests.

60 days for most pests. Carpet and cigarette beetles, spotted lanternflies and fleas carry 30 days, and bed bugs carry 30 days after the final treatment. If the same pest comes back in the area we treated during the warranty, we retreat it free.

After a free termite inspection, we install bait stations around the house. That comes with 12 months of coverage, and you can renew every 6 months after that for station checks, monitoring and bait servicing. Cancel future renewals any time with no fee. Like most companies, we don’t guarantee against structural damage. Read about termite control.

No outdoor treatment can. New mosquitoes and ticks move in from neighboring yards, wildlife, woods and wetlands. Treatments through the season cut activity in the treated areas. Keep doing tick checks and use repellent.

Some pests hide where one visit can’t reach them all. Bed bugs need follow-up inspections. Termites need monitoring. Rats may need several visits while repairs get done. We come back to check the results instead of treating once and leaving.

Yes. Every visit ends with a service report: what we found, what we treated, and where.

Raccoons, squirrels, opossums, bats, birds, groundhogs and other nuisance animals in homes and businesses. We also handle moles and voles and deer.

Yes. Our wildlife division holds the New York State Wildlife Control License. Rob Cenatiempo, one of our owners, holds the license and leads the division. We are also NWCOA Certified.

Yes. We use humane trapping and exclusion, and our team is trained to handle wildlife ethically. We keep stress and harm to the animal as low as we can while we solve the problem.

After removal we seal the entry points, put screening on vents and roof openings, and point out what draws animals to the property. Closing the way in is what stops the next animal from moving in. The entry points we repair and seal carry a 1-year warranty.

To check the work. On the follow-up visit we look over the sealed gaps, the screening and the roofline to make sure everything stays closed.

Trapping for raccoons, squirrels, groundhogs and opossums runs over a 10-day period. Animals don’t always walk into a trap on schedule, so no one can promise a capture. If more time is needed, we only extend with your OK.

Yes, including deer-sized animals. If the animal is inside a wall or somewhere hard to reach, the technician quotes it on site first.

It depends on the animal, how it got in, and how much sealing the property needs. The inspection and estimate are free, and you get the price before any trapping or exclusion starts.

We find the active tunnels and flag them, then aim the plan at those spots. The program is four weekly visits, with follow-ups through day 60, so we can check activity and adjust instead of treating once. Lawns over half an acre get a custom quote. Read about mole and vole control.